On this page, we maintain a current list of Sub-Processors authorized to process Customer Data (which may include Personal Data) for Lookout services and products (the “Products”).
Lookout performs due diligence of the security and privacy practices of its Sub-Processors to ensure Sub-Processors provide a level of security and privacy appropriate to their access to Customer Data and the scope of the services they are engaged to provide. In addition, Lookout requires its Sub-Processors to commit to written obligations regarding their security controls and protection of Personal Data.
Support Services Providers' Access to Data
Please note that in order for Lookout or its Sub-Processor(s) to respond to a Customer Support Case, the Customer must (1) submit an email requesting support and (2) authorize Lookout and/or its Sub-Processor(s) to access Customer’s Personal Data.
Requesting More Information About a Sub-Processor
Please email email@example.com to request additional information regarding the services a Sub-Processor provides to Lookout and such Sub-Processor’s security controls, including any available third-party security reports or certifications.
Changes to Sub-Processor List
Customers can register to receive notices regarding any changes or additions to this Sub-Processor List. Customers can object to a new Sub-Processor on reasonable grounds relating to the protection of Personal Data by following the instructions provided in such notice.