Get white glove support from deployment to remediation.
Standard
Enterprise customers with Standard Support receive access to Lookout's Enterprise Support Portal. Technical support engineers are available via email and web-based case entry during local business hours.
Premium
Premium Support customers receive more comprehensive coverage with 24x7 access, a dedicated Lookout support team, and other value added services.
Support Programs Comparison
Program Benefits |
Standard |
Premium |
|---|---|---|
| Knowledge base access | check_circle | check_circle |
| Support portal access | check_circle | check_circle |
| 24x7 Access | check_circle | |
| Support contacts | 2 | Unlimited |
| Dedicated support team | check_circle | |
| Deployment services | check_circle |
Learn more about Lookout enterprise support programs
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