Get white glove support from deployment to remediation.

Enterprise Support Programs

Standard

Enterprise customers with Standard Support recieve access to Lookout's Enterprise Support Portal. Technical support engineers are available via email and web-based case entry during local business hours.

Premium

Premium Support enables you to get even more value from Lookout's support team with 24x7 phone access to your dedicated support resource.

Support Programs Comparison

Program Benefits
Standard
Premium
Knowledge base access check_circle check_circle
Support portal access check_circle check_circle
Phone support During business hours, P1 issues only Any time
Named support contacts 2 agents 4 agents
Advanced training Additional fee Included
Dedicated support resource check_circle

Learn more about Lookout enterprise support programs

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