Privacy Matters

Privacy Isn’t Optional—It’s Foundational

Privacy is a cornerstone of effective mobile security because mobile devices are deeply personal—they carry not only corporate data but also private messages, location history, browsing activity, and app usage patterns. Without strict privacy safeguards, security tools risk overreaching and undermining user trust.

A privacy-first approach ensures that sensitive personal information remains protected, even as organizations monitor for threats. By respecting user boundaries while defending against phishing, malware, and data leaks, mobile security solutions can balance protection with trust—enabling strong security without sacrificing individual privacy.

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Built with Privacy at its Core

Whether on managed or BYOD devices, Lookout provides protection that respects user boundaries—empowering organizations to secure their mobile fleet while honoring individual privacy.

Anonymized Identity Protection

Lookout gives organizations the option to anonymize user data, allowing administrators to secure devices without accessing personally identifiable information.

Minimal Data Collection

We collect only the data necessary to detect and remediate threats—nothing more.

Flexible Data Retention

Organizations maintain control over data retention periods, with automatic purging of user-related data after a configurable timeframe ranging from 3 to 36 months.

No GPS Tracking

We do not track or store precise GPS locations. Any location data shown is based on generalized IP address ranges, ensuring user location remains imprecise and non-intrusive.

Customizable Privacy Controls

Administrators can tailor privacy settings to meet internal policies, including the option to disable even approximate location data entirely.

Transparent User Communication

End users are notified when a threat is detected, and organizations can customize alerts to support a privacy-conscious, informed security culture.

AI-First Security, Grounded in Privacy

Lookout integrates generative AI across its platform to deliver superior visibility, detection, and response—giving organizations a decisive edge over modern threats. To ensure that AI-driven protections never compromise user privacy or compliance, we adhere to strict data governance policies:

De-Identification: All text message data is stripped of any personally identifiable information (PII) before storage. This includes names, phone numbers, email addresses, physical addresses, account numbers, and other identifiers.

Manual Research Review: Our research teams review de-identified message data to analyze trends, uncover detection gaps, and improve threat models.

Detection Optimization: Select de-identified samples may be used to train and enhance Lookout’s threat detection capabilities.

Restricted Access: Access to de-identified data is tightly controlled and limited to authorized Lookout personnel involved in maintaining and improving this service.

For a detailed overview of Lookout’s AI privacy framework, please contact us directly. We are committed to transparency, compliance, and respecting user privacy at every step.

Striking the right balance between security, productivity, and privacy.

Boost productivity through trust

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When employees feel confident their privacy is protected, they're more likely to embrace secure mobile workflows. Lookout enables safe work and personal use on mobile devices—without fear of surveillance—building trust and increasing adoption.

Reduce risk without overreach

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Lookout delivers continuous protection against mobile threats while respecting user privacy. This balance helps organizations avoid breaches and stay compliant with data protection regulations—without unnecessary data collection.

Act fast with precision

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